Our products are thoughtfully formulated for women 40+, especially those navigating perimenopause, menopause, and post-menopause. Each formula is designed to provide nutritional support during this season of change.*

Each NewEra product has specific usage instructions on the label. Some are best taken with meals, while others may be taken before or between meals depending on the formula. For optimal results, follow the directions on your bottle.

Yes, many of our customers use multiple products together. We recommend consulting your healthcare provider before combining supplements or starting any new supplement regimen to ensure it's appropriate for your individual needs.

Every body is different. Some women notice subtle shifts within a few weeks; for others, it takes longer. Consistency is key—most supplements work best as part of a daily routine over time.*

Yes. While our products are designed with women in mind, the ingredients in NewEra Protect can be taken by men as well.

You can, but if you’re sensitive (like our founder Alex), we recommend taking it with food for added comfort.

All NewEra Naturals products have a 2-year shelf life from the date of manufacture. Please check the expiration date printed on the packaging.

We strongly recommend consulting with your healthcare provider before adding any new supplements to your routine—especially if you are taking medications, have a medical condition, or are pregnant or nursing.

Subscribe and save up to 39% on every order. Choose delivery every 1, 3, or 6 months. Subscriptions are flexible, and you're always in control.

Log in to your account to skip, cancel, or adjust your delivery schedule. Please make changes at least 24 hours before your next renewal.

There’s no official pause button, but you can delay or reschedule future shipments at any time.

Subscriptions are tied to specific products. To switch, simply cancel your current subscription and start a new one with your preferred item.

Subscription pricing already includes built-in savings and cannot be combined with additional promo codes.

• USA: 3–5 business days
• Canada: 5–10 business days
• International: Up to 14 business days, depending on customs and regional carriers

You’ll receive a tracking number as soon as your order ships.

Yes, to most major countries worldwide. Duties or taxes may apply and are the customer’s responsibility.

Yes! You can add optional protection at checkout to safeguard against loss, theft, or damage. If anything goes wrong, we’ll replace your items or offer store credit.

Customs fees are not included at checkout and may be applied by your local agency for international orders.

We offer a 60-day satisfaction guarantee. If it’s not the right fit, we’ll refund your order.

Before you request a refund, many women find results with a little more time or small tweaks. We’re happy to guide you.

We’re happy to offer a one-time store credit toward a future purchase—just let us know.

Send all bottles (opened or unopened) to:

ShipOffers
C/O NewEra Naturals Ltd.
2701 Couchville Pike #100
Nashville, TN 37217

Be sure to include your full name, email address, and order number.

Due to steep discounts, refunds aren’t typical—but we’re happy to review your request within 60 days.

Email us ASAP at hello@your-newera.com. If your order hasn’t shipped, we’ll update it. If it has, we’ll try to reship as a one-time courtesy.

Tracking may take 24–48 hours to reflect movement. Still not showing? Reach out and we’ll investigate.

Check with your local carrier to confirm the address. Then email us—we’ll help resolve the issue.

We’re so sorry! Email us photos of the damage and your order number. If eligible, we’ll send a replacement.